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Outside Counsel Guidelines and AI Timekeeping

How law firms can move billing-rule checks closer to the moment legal time is reviewed.

Outside counsel guidelines

OCG compliance

Legal e-billing

Outside counsel guidelines, often called OCGs, define how a client expects a law firm to staff, record, describe, code, and invoice legal work. Because guidelines vary by client, a time entry can be accurate as a record of work and still fail a client's billing requirements.

AI timekeeping can help by bringing narrative, coding, and rule checks closer to the time-entry workflow. It should support lawyer and billing-team judgment rather than automatically deciding what a client should be billed.

What Are Outside Counsel Guidelines?

Outside counsel guidelines are client-specific instructions governing the relationship between a legal department and outside law firms.

Depending on the client, guidelines may address:

  • Staffing and approved timekeepers

  • Billing rates

  • Matter budgets

  • Block billing

  • Billing increments

  • Administrative or non-billable activities

  • Travel

  • Research

  • Internal conferences

  • Required narrative detail

  • Task and activity codes

  • Invoice timing

  • E-billing submission

  • Expenses

  • Prior approval requirements

Because guidelines differ between clients, law firms need a process for translating written requirements into operational billing controls.

OCGs, LEDES and UTBMS Are Related but Different

These terms are frequently used together, but they serve different purposes.

Outside counsel guidelines are the client's rules.

LEDES® refers to legal electronic data exchange standards maintained by the LEDES Oversight Committee. LEDES formats define structured ways to exchange legal billing information. The widely used LEDES 1998B format, for example, contains standardized invoice fields.

UTBMS refers to task and activity coding systems used to categorize legal work. Activity codes include categories such as research, drafting, review, and communication.

A client may require a law firm to submit an invoice in a LEDES format, use specified UTBMS codes, and also follow additional OCG requirements that are unique to that client.

Useful references include LEDES.org and UTBMS.com.

Why OCG Compliance Is Difficult at the End of the Billing Cycle

Many billing problems are discovered during pre-bill review, after the lawyer has already entered the time.

At that point, billing staff may need to:

  • Rewrite vague narratives

  • Ask the lawyer what work was performed

  • Split block-billed entries

  • Correct task or activity codes

  • Confirm whether an activity required approval

  • Remove prohibited administrative work

  • Resolve missing matter information

The longer the delay between the original work and the correction, the harder it can be to reconstruct the necessary context.

A better model checks likely issues while the lawyer still has the work fresh in mind.

How AI Can Support OCG Compliance

AI can assist at several stages of the workflow.

1. Capture work context

Activity signals from email, documents, meetings, research, and other systems can provide context for a draft entry.

2. Draft a clearer narrative

AI can turn raw activity into a concise description of the work performed.

3. Suggest task and activity codes

Where the client requires codes, AI can suggest categories based on the work. The lawyer or billing team should confirm the final code.

4. Check known client rules

A system can compare the proposed entry with configured requirements and surface possible issues before release.

5. Keep a human approval step

The lawyer remains responsible for deciding whether the entry is accurate, appropriate, and billable.

MIRA's current product material describes AI-assisted narrative drafting, task and activity code suggestions, and OCG validation as part of its time-entry workflow.

Improving Legal Billing Narratives

Vague descriptions make it difficult for clients and billing reviewers to understand the value of the work.

A weak entry might say:

Review documents and emails.

A clearer entry might say:

Reviewed revised purchase agreement and related client correspondence regarding termination and indemnity provisions.

The improved version identifies the work, subject, and purpose with more useful context.

AI can help create the draft, but firms should define narrative standards that fit their clients and practice areas.

How UTBMS Coding Works in Practice

UTBMS coding normally separates the type of matter task from the activity performed.

For example, the standard litigation code set includes L110 Fact Investigation/Development, while the activity code set includes:

  • A101 Plan and prepare for

  • A102 Research

  • A103 Draft/Revise

  • A104 Review/Analyze

  • A105 Communicate within legal team

  • A106 Communicate with client

The correct code depends on the work and the client's requirements.

AI can suggest a likely code based on captured activity and narrative context, but automated coding should be tested carefully. Similar-looking work can have different billing purposes, and client-specific requirements may override a general coding assumption.

What an OCG-Aware Time Review Should Check

Before an entry is released, an OCG-aware workflow can check:

  1. Correct client and matter.

  2. Authorized timekeeper.

  3. Duration and billing increment.

  4. Clear narrative.

  5. Prohibited vague wording.

  6. Possible block billing.

  7. Required task and activity codes.

  8. Restricted or non-billable activity.

  9. Prior-approval requirements.

  10. Confidential information that should not appear on an invoice.

  11. Matter budget or staffing considerations.

  12. Client-specific exceptions.

Not every rule can or should be automated. Some require interpretation, matter context, or communication with the client.

AI Should Reduce Review Work, Not Remove Review

Legal billing requires professional judgment.

An AI system may know that a lawyer reviewed a document, but it may not know:

  • Why the review was necessary

  • Whether the activity is billable

  • Whether the client authorized the work

  • Whether the narrative reveals privileged or sensitive information

  • Whether the activity should be combined with or separated from another entry

  • Which client-specific exception applies

For this reason, MIRA's workflow allows lawyers to edit and approve entries before releasing them to billing.

Frequently Asked Questions

What are outside counsel guidelines?

Outside counsel guidelines are instructions issued by a client that define expectations for staffing, billing, rates, narratives, codes, expenses, approvals, and other aspects of the outside counsel relationship.

No. LEDES defines standards for exchanging legal billing and related data. UTBMS provides standardized task and activity code sets used to categorize legal work.

AI can help detect likely issues, draft clearer narratives, and suggest codes, but final compliance can depend on client-specific rules and professional judgment. Human review should remain part of the process.

Block billing combines multiple distinct tasks into one time entry. Some clients prohibit or restrict it because they want greater detail about how time was spent.

MIRA's product material describes AI-assisted narrative drafting, task and activity code suggestions, OCG validation, and lawyer review before entries are released to connected billing systems.

Wavy Surface

Improve Time Entry Quality Before Pre-Bill Review

MIRA helps prepare legal billing narratives, suggest task and activity codes, validate entries against billing guidelines, and keep lawyers in control of approval.
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